FAQs

Q: Do you offer free shipping?

A: Yes! We provide free standard shipping on all U.S. orders — no minimum required.

Q: How long does delivery take?

A: Estimated shipping times:
8–12 business days

Q: What is your return policy?

A: We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you may request a return within 30 days of delivery.

Q: How do I initiate a return?

A: To begin the return process, contact us at goto@pckpox.com with your order number and the reason for return. We’ll guide you through the next steps.

Q: Can I cancel or change my order after placing it?

A: Orders can be modified or canceled within 12 hours of purchase. Please contact us as soon as possible at goto@pckpox.com for assistance